MFA (Two-Step Login)

When you sign in to your Director account from a browser or device we have not seen before, we email a one-time code to your account's email address. Enter that code to finish signing in. This is on by default for all Director accounts and protects you if your password is ever guessed or stolen.

How it works

1. Enter your username and password as usual.
2. On a new browser or device, we email you a 6-digit code. It expires in 10 minutes.
3. Enter the code and click Verify. Check Remember this device to skip the code on that browser for 30 days.

Did not get the code? Check your spam folder or click Request another code. If you receive a code you did not request, someone has your password. Change it right away.

How to turn it off

1. Sign in and open your Account page.
2. Uncheck Require email verification when logging in from a new device.
3. Click Save.

We recommend leaving it on. With it off, anyone with your username and password can sign in from any device. You will still receive an email alert whenever your account is signed into from a new device, and you can turn verification back on from the same page at any time.

Lost access to your email?

If you no longer have access to the email address on your account, you will not receive a code and cannot sign in on a new device. Email us at support@exposureevents.com so we can verify your identity and arrange advanced access to your account. Once you are back in, update the email address on your Account page.