Customer Feedback and Support for Exposure Events

Welcome to the Exposure Events support site.  Find information, get questions answered, or post suggestions and feedback.

Knowledge Base

  1. Account Linking 

    1. Team linking and claiming (Coach)
    2. Athlete linking
  2. App 

    1. App Best Practices
    2. App Advertising Banners Setup
  3. Brackets 

    1. Brackets troubleshooting
    2. Brackets best practices (Director)
    3. Override bracket positions
  4. College Coaches 

    1. College Coaches Registration Setup
  5. College Coaches Packet and Validator 

    1. NCAA roster file sample
    2. NCAA event roster validation rules
    3. Create college coaches packets
  6. Divisions 

    1. Divisions best practices (Director)
  7. Game notifications 

    1. Receive game notifications for team
  8. Game Streaming 

    1. Game streaming setup
    2. Game streaming troubleshooting
  9. Getting started 

    1. Steps to get your first event up and running
  10. Monitors 

    1. Monitor Setup
    2. Monitor Requirements
    3. Monitor Best Practices
  11. Online NCAA Educational Session 

    1. Online NCAA educational session instructions (Coach)
    2. Online NCAA educational session instructions (Athlete)
    3. Director educational session setup (Video)
    4. Coach educational session steps (Video)
    5. Athlete Educational Session Steps (Video)
  12. Organizations 

    1. The Baseball Legends (Coaches)
    2. The Baseball Legends (Director)
  13. Payment and Prices 

    1. Payment Merchants
    2. Payment and Prices Setup
    3. Prices best practices
    4. Discounts
  14. Pools 

    1. Tie breaker rules
    2. Pools best practices
    3. Pools troubleshooting
    4. Cross play
    5. Override pool standings
  15. Publishing Event 

    1. Publish schedules, pools, and brackets
    2. Publish troubleshooting
    3. Publish display options
    4. Team Credits
  16. Registration 

    1. Team registration setup (Director)
  17. Reports 

    1. Reports Best Practices
  18. Schedule 

    1. Scheduling (Video)
    2. Schedule visibility
    3. Show only pool or bracket games in schedule grid
    4. Home/away position for pool play
    5. Venue travel times
  19. Score Updates 

    1. Updating scores
    2. Updating scores best practices
    3. Updating scores troubleshooting
    4. Scorekeeper setup (Director)
    5. Scoresheets
  20. Statistics 

    1. Manual statistics
    2. iScore instructions (Director)
    3. iScore instructions (Statistician)
    4. iScore instructions (Video)
    5. iScore best practices
  21. Teams 

    1. Teams disappeared from dashboard (Director)
    2. Import teams (Director)
    3. Import restrictions (Director)
    4. Adding Teams
    5. Change division for team
  22. Users 

    1. Adding Users (Director)
  23. All articles 

    1. Steps to get your first event up and running
    2. Online NCAA educational session instructions (Coach)
    3. SMS score updating
    4. Brackets troubleshooting
    5. NCAA roster file sample
    79 articles 

Feedback and Knowledge Base